Frequently Asked Questions

Everything you need to know about shopping with FELCO.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits are tailored for a modern silhouette.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your materials sustainably sourced?

At FELCO, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.

Can I change or cancel my order?

Orders can be modified or cancelled within 60 minutes of placement. After this window, the order begins processing in our warehouse and cannot be changed.