Returns & Exchanges

At FELCO, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return or exchange them within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.

3

Attach the Label

Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed once our warehouse inspects the items.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing